https://www.thenewmancatalyst.com/gallery daily 0.75 2025-10-24 https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564438049846-S0V90OXCSK16EZ8DY2YF/image-asset.jpeg Phase 1-2 icons Phase 1: Observe, Listen, Learn This exercise allows me to identify and prioritize issues by observing and studying the agency work environment, team interactions, client management, scoping and estimating, delivery process, systems, tools, etc. I also meet with leadership and other stakeholders to obtain objectives, perspective on what’s working/what isn’t, and any other relevant items. I synthesize my learnings from Phase 1 to inform and prioritize the proposed action plan. This deliverable will serve as the blueprint for implementing the recommended actions. https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564438049846-S0V90OXCSK16EZ8DY2YF/synth3.jpg Phase 1-2 icons Phase 1: Observe, Listen, Learn In Phase 1, I identify and prioritize an organization’s issues by observing and studying a wide array of factors, including the work environment and team interactions, the client management, scoping, estimating, and delivery processes, and other systems and tools. I also meet with leadership and other stakeholders to determine their objectives and to obtain their perspectives on what’s working and what isn’t. At the end of this phase, I synthesize my learnings to develop and prioritize an action plan. This deliverable will serve as the blueprint to implement the recommended actions. https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564438049846-S0V90OXCSK16EZ8DY2YF/image-asset.jpeg Phase 1-2 icons Phase 1: Observe, Listen, Learn This exercise allows me to identify and prioritize issues by observing and studying the agency work environment, team interactions, client management, scoping and estimating, delivery process, systems, tools, etc. I also meet with leadership and other stakeholders to obtain objectives, perspective on what’s working/what isn’t, and any other relevant items. I synthesize my learnings from Phase 1 to inform and prioritize the proposed action plan. This deliverable will serve as the blueprint for implementing the recommended actions. https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564437904699-PT5D6RDYVRO8OXTUMTGS/Check+icon+2.jpg Phase 1-2 icons Phase 2: Implementation and Measurement Phase 2 begins when the client and I use the action plan’s prioritized findings and recommendations to determine the appropriate timeframe for implementation (3, 6, or 12 months). I aim to improve my clients’ bottom line by boosting the effectiveness of their core functions, and this is achieved through streamlining processes, increasing employee retention, leveraging data insights to inform improvements, and, where applicable, helping to transform departments (e.g., client services, IT, Dev, QA, HR, or finance). https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564434354857-RSOVX32T5TCFYPJIDNG1/Synth+icon.jpg Phase 1-2 icons Phase 1: Observe, Listen, Learn This exercise allows me to identify and prioritize issues by observing and studying the agency work environment, team interactions, client management, scoping and estimating, delivery process, systems, tools, etc. I also meet with leadership and other stakeholders to obtain objectives, perspective on what’s working/what isn’t, and any other relevant items. I synthesize my learnings from Phase 1 to inform and prioritize the proposed action plan. This deliverable will serve as the blueprint for implementing the recommended actions. https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564284078913-88WN031U80506KD6AC6R/202038-200.png Phase 1-2 icons https://www.thenewmancatalyst.com/metrics daily 0.75 2019-07-28 https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564287925045-D81KVJVHRQJNIKGL1FJV/538597-200.png Metrics 4-5 average customer satisfaction rating https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564287925045-D81KVJVHRQJNIKGL1FJV/538597-200.png Metrics 4-5 average customer satisfaction rating https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564287971749-8CXMFK4T3YH13499CWXA/2449527-200.png Metrics - 10%-20% profit margin increase https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564287977624-Q710A8YB31BYPMD3CZK8/2738401-200.png Metrics - 85%-95% operations employee retention https://www.thenewmancatalyst.com/old-pages daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/573cc03cc2ea51f428cb5dd6/1494428317951-R5DJD7STX2TGR03B66PV/20130731_Trade+100_0202.jpg Old Pages - A Top 10 Service Here is a description of what makes your company unique. Pellentesque habitant ulcit mori netus et malesuada netus et malesuada. https://images.squarespace-cdn.com/content/v1/573cc03cc2ea51f428cb5dd6/1470092977225-50P98KC41C7C07JVYJV3/image-asset.jpeg Old Pages - Our Practice Description text. Proin gravida ex id consectetur lobortis. Aliquam ornare, velit vel faucibus dapibus, augue justo ullamcorper turpis. https://images.squarespace-cdn.com/content/v1/573cc03cc2ea51f428cb5dd6/1485544884883-T67AD9WY50LUF4VOFQR8/image-asset.jpeg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604139488-5ZHRJ848KP4NBG6IGBTL/genentech.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604334906-XIAGI4ESSINFNRZND0RH/tesla-logojpg-da66ec8b03b64e76.jpg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604139551-JQUPT82PI245Q6LACNEJ/download-2.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604334944-ATIKDLLULEZLW95X2E8H/1000px-Obama_Foundation_logo.svg.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604335314-O48ZTOQLPH4GRAY6YJFZ/download-1.jpg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604335408-59B6LC94RHGNZ3TL2OHE/download.jpg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604335831-6EP80YMMQ2DBMZ4ACK3J/download-4.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604335856-UWCE36NTYFLG74807FS7/download-3.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604426146-4FQ3UFVPGFOXUW1QPMFI/tesla-logojpg-da66ec8b03b64e76.jpg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604426178-ZJRKDP7ZZQ8EQL0I9LRK/1000px-Obama_Foundation_logo.svg.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604426731-IB3V4YFBTHT9QHY676A6/download-1.jpg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604426803-2J1JNBMG2SKOLTG6RQ8Z/download.jpg Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604427162-JVQIL5DBFX15YKWXG863/download-4.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604427278-OYMU9HZDXEQDOMDHS2B2/download-3.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533604427606-SJ0KMZXLK7V18ND91D2R/genentech.png Old Pages https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564267929672-1U7Z81U5BNHURJW7NRDW/image-asset.jpeg Old Pages The mantra under which I approach my work is to “keep it simple”. Basically I identify and prioritize issues and recommend solutions. While some resolutions may take longer than others, the goal is to find the low-hanging fruit that will have immediate impact even as you work toward addressing the longer term items. I'll help you to assess the best approach for your business through a 3, 6 or 12 month plan. I work to improve my client’s bottom line by enhancing the effectiveness of their core functions. I work to deliver more streamlined processes, establish key metrics and insights to optimize and refine. https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564260767671-JHH9IHUEMVKE4361Z87Q/image-asset.jpeg Old Pages https://images.squarespace-cdn.com/content/v1/52a74d9ae4b0253945d2aee9/1390928870858-4D9B6T9WGP8017NSS9W3/topography.jpg Old Pages https://www.thenewmancatalyst.com/home-2 daily 1.0 2025-07-17 https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564770177035-BOEALFB0D2VO1AWCIS1K/Metrics.jpg Home https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533583527298-TKLXDYHETU2YRA5WXQB7/BT8A6144_NB_1500.jpg Home https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564616772829-2ZE141JPE7NZNR2QZS8M/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564280556380-K2WWHJJ5S89NZB4E0EZB/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564445659428-8GJKI43MZN1SM4YHX4GK/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1564728928965-699S4Z58VDM4W52MXTUV/image-asset.jpeg Home https://www.thenewmancatalyst.com/my-bio daily 0.75 2019-08-02 https://images.squarespace-cdn.com/content/v1/5b55f2205cfd792259864d04/1533583622177-QIR4CRGKE0A3P3SSL4K0/Nellie_Work_9-2016.jpg My Bio